NORTH ISLAND ORDERS
Our Auckland based distribution team, Wild Natural NZ are now handling all our North Island deliveries.
North Island Delivery dispatch days are Monday - Wednesday.
For orders received before 6am Monday, we strive to have your kaimoana to you before the weekend. For orders placed after 6am Monday, these may not be dispatched until the following week.
Delivery to Rural Post addresses may take up to 48-hours' from dispatch. If your address is rural, please state RD and choose 'Rural Delivery' as your Shipping Method.
Standard Delivery - $10 per 4kg box
Rural Delivery - $20 per 4kg box
No Post Office Boxes or Weekend Deliveries.
We don't recommend using NZPost's redirection service. Please advise us of any address changes prior to dispatch.
All products will be delivered in insulated poly-bins with gel-ice packs and biodegradable wool-cool for extra insulation (if required).
We partner with Courier Post and have an arrangement with them whereby our poly-bins are kept in chillers located at all the main depots during transit. This provides an extra layer of security around the cold chain.
All orders are sent on an overnight perishables service. You will be emailed a tracking number on the day of dispatch which we recommend tracking through http://trackandtrace.courierpost.co.nz/. All parcels will be left by the courier unless you request ‘signature required’ in the order notes.
Please keep a close eye your tracking number to ensure you are home to put your seafood straight into the freezer - we accept no responsibility for thawed/damaged product if no one is home to receive the order.
Please leave a note if you have specific delivery instructions for the courier driver. Please be advised courier drivers will not call to advise of an ETA.
Occasionally adverse weather conditions will affect the operations of our courier services, in which case we will contact you to re-arrange delivery.